Our team

Discover for yourself how we blend all that important creative and technical ability with a ‘can-do’ attitude and a great working relationship with clients…

Carolyn Saddington

Managing Director

Managing Director and founder of loyaltyMATTERS, Carolyn has previously held Board level Sales & Marketing Directorships with some of Europe’s leading FMCG and B2B businesses. She is retained by a number of clients for her Strategic Marketing, Copywriting and PR skills

Peter Saddington

Sales Director

Responsible for Key Accounts and the procurement of print & services for clients, Peter has extensive experience across a number of business sectors. Often the main point of contact for clients, he guides them through the process of developing a brief and planning the effectiveness of their campaign or project.

Joe Spearing

Senior Designer

An experienced Graphic and Web Designer with excellent illustrator skills. Joe works closely with clients advising on layout, typography and colours, in order to produce the best solutions that fit the client’s needs. Working as a designer for nearly 10 years Joe instinctively knows what works; bringing exciting design & creativity to a client’s project.

Adam Townend

Senior Designer

A highly talented and experienced Graphic and Web Designer, Adam manages the overall creative process. Advising on colour, layout and typography, Adam works with clients to deliver exciting, inspiring designs for both print and web based projects.

Toby Curl

Senior Developer

A highly experienced software and developer, proficient in a range of applications / languages including PHP, MySQL, XHTML, CSS and Javascript. Versatile in his use of appropriate technologies, Toby builds bespoke websites that quickly and accurately meet a clients technical brief.

Reena Patel

Accounts Administrator

Reena gets involved in all aspects of the smooth running of our business; ranging from managing all the administration associated with our sales and purchase ledger she also manages client domain renewals and is often the first point of contact when it comes to populating client websites.

Bracken

Welcomer

Bracken’s job is to welcome you as you visit our office! A job she takes seriously and with great aplomb! If you call in, please be sure to say ‘hi’ to her! She’s ultra friendly and will be your friend for life if you slip her the odd treat!

Our Values

What can you expect from us?

Attitude

Our people go the extra mile to ensure you get a great experience with us.

Performance

Digital marketing never stands still. We continually read and expand our knowledge, so that we can deliver more for you and your business.

Consistency

It’s only through consistently delivering outstanding results can we retain your loyalty and future repeat business.

Business building marketing ideas delivered to your inbox

Join our mailing list to get business building marketing ideas and insights.

Latest Entry

The complete guide to Google Analytics campaign tracking

Jul 18, 2019 | Uncategorized

When an email bounces, a Non-Delivery Report/Receipt (NDR) is automatically generated by the recipient's mail server, informing the sender about a delivery problem to a specific email address. At NewZend (the email marketing brand by loyaltyMATTERS) we place the...